logo

Return Policy:

We guarantee that you will be 100% satisfied with your purchase!

ExtraOrdinaryTraining.com DVDs and CDS
DVD and CD returns are accepted up to 30 days after you receive your product for a full refund for products that are returned where the factory seal is unbroken and the product is in new condition. For example, CDs and DVDs must be in their original factory sealed packaging to receive a full refund. Any product that is opened and/or the factory seal is broken is not eligible for a refund.

You may preview any of our training products for free prior to purchasing them via our product demo videos and sample lessons available on each prodcuts page. Please review each products System Requirements prior to purchasing to ensure that it will work on your system.

Exchanges
We will exchange a defective item for a new copy of the same item up to 60 days from the time you purchased your product.

We will exchange an item that we erroneously shipped to you for the correct item up to 30 days from the time you received your product.

Warranty
ExtraOrdinaryTraining.com does not warrant that the functions contained in ExtraOrdinaryTraining.com's products will meet your requirements or that the operation of the products will be uninterrupted or error free. However, when the ExtraOrdinaryTraining.com product is furnished on a tangible medium, ExtraOrdinaryTraining.com warrants the medium to be free from defects in materials and workmanship under normal use.

In all instances above, shipping costs are non-refundable. For defective products or shipments that are a result of our error, contact us for a postage-paid return label.

Follow these steps to return merchandise by mail:
Package your return item(s) securely; using the same package it came in, if possible.
Indicate the reason for your return, and the nature of any defect on your packing slip.
It is recommended that you send returned items via an insured traceable carrier. ExtraOrdinaryTraining.com is not responsible for lost or damaged returns.

Ship the return to:

ExtraOrdinaryTraining.com
167 Christopher Columbus Drive
Suite #3L
Jersey City, NJ 07302
USA

Please allow up to ten business days for returns to be processed from the time we receive your returned product(s). Your credit card used for payment will be automatically refunded, less any applicable shipping fees.

Digital Downlaods:
All sales of Digital Download files are non-refundable. All sales are final.